BTR Bot Licence Agreement

This agreement is part of your contract with us for BTR Bot (the "Software"). It sits alongside our Terms and Conditions. Before you buy, you can read this agreement at btrtrades.uk/eula.html and the Terms at btrtrades.uk/terms.html. During setup you confirm this agreement, by ticking the box on the setup page, before the Software connects an account. Where this agreement and the Terms say different things, whichever gives you more rights applies. You are a consumer, so you have legal rights that this agreement cannot take away.

1. What the Software is

The Software is trading software that you install and run on your own Windows computer or Windows VPS. It connects to the trading accounts you choose, through MetaTrader 5 or (in beta) NinjaTrader 8, using your own logins. While it is running, it decides on and places trades on those accounts automatically, using our strategies and risk controls. You choose which accounts it trades. It trades a real-money account only after you tick "This account trades real money" for that account in setup.

We do not hold your money. We never receive your broker password, we cannot log in to your trading accounts, and we do not place trades for you ourselves. We do not give you personal advice about your own circumstances. Whether to use the Software, on which accounts and at what risk, is your decision.

2. Licence

While your subscription is active and paid, you have a personal, non-exclusive, non-transferable licence to install and run the Software on one computer at a time, for trading accounts that belong to you. One licence is for one customer. Keep your licence key private. If you change computer, email us and we will move the licence for you.

You are licensed to use the Software. You do not own it. This licence also covers the BTR bridge file (BTRBridge.cs) that we give you for NinjaTrader.

3. What you may not do

You may not:

• share, resell, rent, lend, sub-license or publish the Software, the bridge file or your licence key;
• use the Software to trade accounts that belong to other people, or run any shared, pooled or "account management" service with it;
• copy its strategies or its code into another product;
• remove or get round the licence check, the real-money opt-in or the risk controls.

Nothing in this clause stops you doing anything the law allows you to do with software you have licensed, such as making a back-up copy, or observing, studying and testing how it works.

4. Updates, changes and the licence check

Updates. While your subscription is active, the Software checks for updates and downloads them in the background. An update installs when you press Restart to update on the desk or, if you leave it, by itself on a Saturday while the markets are closed and the Software holds no trades. Each release comes with a note of what changed. Your settings, licence, broker mapping, journal and logs are kept.

Changes. An update can change how the Software trades. We make changes only for a good reason: to fix faults; to keep up with changes in markets, brokers, prop firms, trading platforms or the law; to improve security; or to improve the strategies and risk controls, including with what we learn from our own trading accounts. After an update the Software will still match the description we gave you when you subscribed. If a change makes the Software materially worse for you, tell us within 30 days of the update. You can then end your subscription and we will refund the unused part of the period you have paid for. This does not affect your other rights.

The licence check. The Software checks your licence with our website when it starts and about every 30 minutes while it runs. If it cannot reach us, it keeps working for up to 72 hours. After that it stops opening new trades until it can check again. Trades already open are still managed while it runs.

5. Subscription, cancelling, refunds and ending the licence

Billing. The subscription is billed in advance through Stripe, at the price you agreed at checkout: monthly, or every 3, 6 or 12 months if you chose a longer plan. It renews for the same length until you cancel it or it ends under this clause.

Cancelling. You can cancel at any time from the billing portal linked in your licence email. Cancelling takes effect at the end of the period you have paid for, and the Software stays licensed until then.

Your 14-day right to cancel. If, at checkout, you asked us to supply the Software straight away and confirmed that you understood this ends your 14-day right to cancel, that right ended when we sent your licence key and download link. Your licence email records whether you did this. If it says you did not, you keep your 14-day right to cancel and get a full refund. Apart from that right, a period you have paid for is not refundable just because you change your mind. Your rights if the Software is faulty or not as described are not affected (clause 8).

Price changes. We will email you at least 30 days before your price changes. You can cancel before the new price applies and you will not pay it.

When we may suspend or end the licence.

• (a) Failed payment. If a payment fails, we may suspend the licence until it is paid. If it is still unpaid 14 days after we tell you, we may end the subscription.
• (b) Full refunds and reversed payments. If we refund a payment in full, or a payment is reversed through your bank, card issuer or Klarna (a chargeback), the period that payment covered is no longer paid for: the licence ends when the money goes back to you, and we cancel the subscription so that you are not charged again. This applies to a payment for any period, not only the current one. A partial refund changes nothing. You can subscribe again at any time.
• (c) Disputes. If you open a dispute with your bank, card issuer or Klarna, the disputed money is taken back from us while the dispute is open, so we may suspend the licence until it is decided. If it is decided in our favour, or you withdraw it, we restore the licence and extend your subscription, free of charge, by the days it was suspended. If it is decided against us, the payment has been reversed and (b) applies: the licence ends and we cancel the subscription. We never charge you a fee for a dispute. Opening a dispute does not affect your legal rights. If your dispute is about a fault, we will also deal with it as a complaint under clause 8.
• (d) Breach. We may end the licence straight away if you break clause 3. For any other breach of this agreement, we will tell you what is wrong and give you 14 days to put it right before we end the licence.
• (e) Other reasons. We may end your subscription for any other reason by giving you at least 30 days' notice by email. If we do, we refund the unused part of the period you have paid for.

When the licence ends or is suspended, the Software stops opening new trades. It keeps managing trades that are already open, while it runs, until they close. Your settings, journal and data stay on your computer.

6. Trading risk: read this

Trading involves substantial risk of loss. The Software automates a strategy. It cannot guarantee a profit, or that you will pass any prop firm's evaluation. Past, backtested and simulated results do not predict future results. Markets change, and strategies that have worked can stop working. Never trade money you cannot afford to lose.

Know these limits before you rely on the Software:

• It trades, manages and trails trades, applies its daily limits and closes for the weekend only while it is running, your computer is on and online, and your trading platform is open and logged in. If it is stopped, your open trades keep the stop losses and any targets already placed with your broker, and the Software does nothing more with them until it runs again.
• On NinjaTrader, some connections (such as Rithmic) link a trade's stop loss and target on your computer, not at your broker. Keep NinjaTrader running while a trade is open: if the stop loss or the target fills while NinjaTrader is closed, the other can stay working at your broker and open a new position that has no stop loss.
• It cannot guarantee that an order fills at a particular price. Price gaps, slippage and broker or platform outages happen.
• It works out your prop firm from your account details and applies the rules we hold for that firm. Firms change their rules, so check that what the desk shows matches your firm's current rules.
• The AI forecast filter, and the learning that comes with updates, are tools. Like any forecast, they can be wrong.
• A new real-money account starts with a short shakedown at reduced size.

You are responsible for which accounts you connect, the settings you choose, and keeping to your broker's and any prop firm's rules. This does not reduce our responsibility for the Software itself (clause 8).

7. Other companies

Your broker, your trading platform (MetaTrader 5, NinjaTrader) and any prop firm are independent of us. Their rules, fees, decisions and availability are theirs. Check that automated trading, and a VPS if you use one, are allowed on your account before you connect the Software. If you breach their terms, that is between you and them, unless it happened because the Software did not work as we described it.

8. Our responsibility to you

8.1 Your legal rights. Under the Consumer Rights Act 2015 the Software must be of satisfactory quality, fit for any particular purpose you told us about before you bought, and as described. If it is not, you can ask us to repair or replace it, and if that does not put it right, to reduce the price, which can be a full refund. If it damages your device or other digital content because we did not use reasonable care and skill, we will repair the damage or compensate you. Support and the other services that come with the Software must be provided with reasonable care and skill. Nothing in this agreement limits these rights.

8.2 What we are responsible for. We are responsible for loss you suffer that is a foreseeable result of us breaking this agreement or failing to use reasonable care and skill. Loss is foreseeable if it was obvious it would happen, or if we both knew it might when the contract was made.

8.3 What we are not responsible for. Unless it was caused by the Software not meeting clause 8.1, or by us failing to use reasonable care and skill, we are not responsible for:

• losses from market movements, including losing trades;
• your own trading decisions, settings and choice of accounts;
• what your broker, trading platform or a prop firm does or decides, including their outages and their rulings on your account;
• events outside our reasonable control, such as failures of the internet, power supplies or exchanges.

8.4 Limit. For any other claim connected with the Software, our total liability is limited to what you paid us for it in the 12 months before the claim. This limit does not apply to:

• claims that the Software was not of satisfactory quality, fit for purpose or as described, or any other right in clause 8.1;
• damage to your device or digital content under clause 8.1;
• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• anything else the law does not allow us to limit.

8.5 Business use. The Software is for consumers trading their own accounts. If you use it for a business purpose, we have no liability to you for loss of profit, loss of business, business interruption or loss of business opportunity.

9. Your data

The Software runs on your computer. Your broker password never leaves it, and we never receive it.

What it sends us. To check your licence: your licence key and a one-way fingerprint of your computer, when it starts and about every 30 minutes (and, when a licence moves to a new fingerprint, the one it was bound under). To fetch updates: your licence key. Like any internet request, these also carry your computer's internet address.

What it never sends us. Your broker password, your files or your journal. It sends nothing about your accounts, balances or trades unless you connect a phone (clause 10).

Report a problem. This button makes a file on your computer. Nothing is sent unless you send it. The file can contain your account number, balances and trade logs, so send it to us privately, by email or in a private support ticket, and never in a shared channel.

The full details, including the public price and calendar data the Software fetches from other services, are in the privacy notice at btrtrades.uk/privacy.html.

10. The phone desk

The phone desk is off until we make it available and you switch it on. If you connect a phone from the desk, the Software sends us a status report about once a minute while it runs. The report includes your accounts' balances, open and recent trades, today's result and the desk's alerts, so that you can see them on that phone at btrtrades.uk/app. From the phone you can pause or resume the Software, or close its trades. A command from your phone is carried out by the Software on your computer, so it happens only while the Software is running and online. The phone shows you whether it was done. Do not rely on the phone desk as your only way to manage risk. You can disconnect a phone at any time. What is sent, and how long we keep it, is in the privacy notice.

11. Other people's software

The Software includes open-source components. Each is licensed under its own licence, which applies to that component instead of this agreement. They include Kronos, copyright (c) 2025 ShiYu, used under the MIT licence. Their licence notices are included with the Software, and we will email you a copy if you ask. MetaTrader 5 and NinjaTrader are other companies' products and come under their own terms.

12. Changes to this agreement

We may change this agreement for a valid reason, such as a change in the law, in how the Software works or in our costs. We will email you at least 30 days before a change that is to your disadvantage takes effect. You can cancel before it does, without any charge. The version you accepted is recorded in your setup.

13. General

This agreement is governed by the law of England and Wales, and you can bring court proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings there. If you live outside the United Kingdom, you keep the protection of any mandatory consumer law of the country you live in. You may not transfer this agreement to anyone else. We may transfer it to another business only if that does not reduce your rights, and we will tell you first. Nobody else has any right to enforce it. If we do not insist straight away that you do something, we can still insist later. If a court finds a clause unenforceable, the rest remains in force.

Questions: email [email protected], or open a private ticket in #ticket-info on the BTRTrades Discord. For a complaint, put "Complaint" in the email subject line. How we handle complaints is set out in clause 16 of the Terms.

Version 1.6, October 2026. The software's setup page shows this same text. Related documents: the terms and conditions, the risk disclaimer, the refunds page and the privacy notice.